Welcome to the Arctic Circle!

Reception

At the moment, you will be served by the reception in Santa’s Hotel Santa Claus (Korkalonkatu 29) 24h.

Tel. +358 400 102 220

You can also contact the reception with the door buzzer on the front door of the main building of the igloo village and with the tablet in the igloo by sending a message.

Remember to take you key card when you go out from the igloo.

On the check-out day, you can leave the key cards in the igloo.

Restaurant and breakfast

Restaurant Arctic Eye

Temporarily closed

Electricity and lights

The electricity and lights will be switched on when you insert the key card to the holder next to the door.

Room temperature

The igloos have air conditioning and temperature control. If you would like any changes, please contact Santa’s Hotel Santa Claus’s reception on +358 400 102 220 or by sending a message on your tablet.

Parking

Free parking.

 

Internet

The igloos have a free wifi network

ArcticEye
Password: Aurora12

Services and activities

Safartica is our partner and they offer our guests a -10% discount when you book activities from their online-shop.

Use this code for discount:
w7351sf
www.safartica.com

The discount is valid for Safartica’s activities in Rovaniemi until April 30th 2021.

Cleaning

The igloos will be cleaned according to your wishes, which we will ask when you arrive.

Non-smoking premises

All our igloos are non-smoking.

Smoking is allowed only on the outside.

We will charge the cost of cleaning, if you smoke inside the igloo.

Laundry

Our igloo village does not have a laundry service.

Our staff will help you with laundry information.

Check-out

Check-out is at 12 noon.

You can ask for a late check-out from the reception.

Minibar

Every igloo has a minibar.

 

In case of a fire alarm

In case of a fire alarm, leave the igloo. The meeting place is next to the main building. 

Kindly note

Each igloo has a tablet and you can connect the reception by sending a message.

The tablet’s Aurora alarm plays music it the northern lights are visible on the sky.

Do not remove the tablet from the holder or use it for any other purposes. We will charge you if the tablet is broken.

Please notice that there is warm water in the shower for about 20 minutes. After that you will need to wait for 30 minutes for more hot water.

The glass roof can be warmed up in order to melt the snow or ice. The switch is on the left side of the door. The heater is on for 30 minutes.

The area has security, video control and an automatic fire alarm system.

Santa’s Igloos on a map

Tilaa uutiskirje

* pakollinen kenttä
 

Kyllä,

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