Accessibility statement

This accessibility statement applies to the service https://santashotels.fi and has been prepared / updated on 11.06.2025. The service is subject to the Act on the Provision of Digital Services, which requires public online services to be accessible.

We have assessed the accessibility of the website ourselves.

State of accessibility of digital services

Partially meets accessibility requirements.

Non-accessible content

The website is not yet fully compliant. We aim to fix the issues listed below during 2025-2026.

Perceivable

  • Some links are not clearly visible in the text
  • Some links do not have a clear hover-state
  • Some images are missing alternative text
  • The header levels of some content pages do not follow the order of importance

Operable

  • Site does not support keyboard-only browsing
  • Most links and elements lack a clearly visible focus-state
  • You can get stuck in certain carousels, and you can’t get out of them with the keyboard
  • Keyboard traps and other awkward elements cannot be bypassed

Non-accessible content not covered by legislation

  • Content published on the Service by users or other third parties that is not produced, funded or controlled by the Service Provider itself.
  • Third-party services such as embedded frame elements, Google Maps and share buttons

Booking system

Rooms are booked through a separate P3 reservation system. The system is not directly part of the site, but a separate service. There are booking request forms on the website that direct you to the P3 system, which can be found on the homepage, as well as on the hotel pages. This form has been implemented with accessibility in mind.

You can find accessibility information on the P3 reservation system here: https://www.p3hotels.com/cms/p3hotels/pdfs/p3software-letter-of-conformance.pdf

Did you notice an accessibility gap in our digital service?

We are constantly developing the site and striving to make it a better service. If you notice any accessibility issues, please let us know and we will do our best to address them.

You can contact us by email: marketing@santashotels.fi

Supervisory authority

If you notice any accessibility problems on the site, please first give feedback to us, the site administrator. It may take up to 14 days to respond. If you are not satisfied with the response you receive, or if you do not receive a response at all within two weeks, you can report it to Traficom. Opens in a new window. The Traficom page explains exactly how to report and how the matter will be handled.

Contact details of the supervisory authority

Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
PO Box 320
FI-00059 TRAFICOM
www.webaccessibility.fi
saavutettavuus(at)traficom.fi
Telephone switchboard 029 534 5000