Rovaniemi | Santa’s Igloos Arctic Circle: Reception Duty Manager

Do you believe in Santa Claus? 

Santa’s Hotels is one of the leading hotel companies in Lapland. Our family-owned hotel chain offers accommodation experiences and restaurant services in Rovaniemi, Saariselkä, Luosto, Kalajoki, Levi and Kilpisjärvi. 

Santa’s Igloos Arctic Circle is located in Santa Claus Village on the Arctic Circle Rovaniemi. We have one restaurant, a lobby bar, a cozy reception area and 71 Premium glass igloos. 

We are looking for a RECEPTION DUTY MANAGER 

As a reception duty manager you will be in charge of our daily customer service with your team during the shift. Your daily tasks include customer service, bookings, invoicing and supervision. You will also work together with our Igloo Manager to make sure our guests will collect the remarkable memories to bring back to their home town after staying with us. 

If you are up to get a great experience and learn new skills for your future career, please read below what we are looking for; 

We appreciate: 

  • Excellent customer service, proactive approach and supervision skills 
  • Ability to work under pressure 
  • Good English language skills and excellent communication skills – other languages are a plus (Finnish is not required) 
  • 2+ years experience at the reception as a duty manager
  • Experience with Opera and/or Opera Cloud reservation system is seen as a plus 
  • Education in tourism field is also seen as an advantage 

We offer:

  • Responsible and interesting position in a unique, international environment 
  • A chance to learn new skills for your future career in the hotel industry 
  • Santa’s Hotels’ chain benefits 
  • A positive environment to support your best performance 
  • Seasonal working contract with full time
  • Possibility to rent accommodation via us in the city centre of Rovaniemi 

HOW TO APPLY: 

As a family owned business aspiring to create a home-like environment we welcome all of our guests and staff with open arms just as they are. So, just be yourself and send your application to rekry(at)santashotels.fi

More information: rekry(at)santashotels.fi

Title: ”Reception Duty Manager Igloos”